Hyatt Place Boise/Downtown

a month ago

“Was here for a conference with my wife and two kids. The rooms were clean and comfortable. Would definitely stay here again. Breakfast had good options with prepackaged things and things to eat right there with nice seating. Pool and hot tub seem nice, just couldn't try it with the kiddos.“

5 out of 5 stars

3 months ago

“Staying here was the breath of fresh air needed to continue our move. We stopped after a 10 hr drive, the room was spotless and comfy, night staff was so sweet and helpful. Breakfast was great. And they had food options thanksgiving evening which was nice after traveling. Definitely a safe area downtown. Couldn’t have been more happy with my stay. You do have to pay for parking unless you use street parking, but then you have to leave before 8 AM to get free.“

5 out of 5 stars

7 months ago

“I have stayed at the Hyatt Place Boise Downtown for three separate stays of over a week each time. This past month two of my stays were extended not by choice, but because of work related delays, which left me and my associate stuck in Boise day to day not sure when would would be able to leave. Crystal at the front desk went well above and beyond the call of duty to help make sure she had rooms for us, even though the hotel was full for other events. No matter what it was, Crystal, David, and the entire staff were there for us, whether it was mailing packages, printing boarding passes, (which we had to do daily at times,) finding our way around town and knowing good places to eat, getting clean clothes, and just as important as all that, having a friendly face to serve you a great drink in the hotel bar after a long day of work. The breakfast was thoughtful with a lot of options, and they mixed it up from day to day. The hotel location is perfect for downtown and there are lots of great bars and restaurants within a block or two in every direction. (Just ask, the front desk always has great recommendations.) When I come back to Boise, and I am sure I will end up back in Boise, this is the only place I will stay. Everyone that I met here, (and when you stay in a hotel for weeks at a time you meet everyone,) was cheery and helpful and seemed to genuinely enjoy their jobs. The is a culture here that you don't often see in hotels like this, it is very special. I not only had the opportunity to see how they interacted with me, but to see how they interacted with the other guests, even ones that I would considered to be less polite and more demanding. Let's just say that I couldn't do their job the way they do, as well as they do, and keep smiling the way they do! Thank you Crystal, David, and the rest of the staff for truly making us feel at home away from home.“

5 out of 5 stars

3 weeks ago

“The staff was wonderful but we had a lot of issues with the hotel itself. My husband was in town to play a show and really needed rest. We were put in a room next to the pool, and kids were screaming until past 10:30pm. We tried to drown out the noise with the Tv, but the Tv was broken. Finally we tried the air conditioning, and the AC unit was also broken and made awful noises. The front desk staff was very kind, and tried to move us that night but there were no rooms. Finally they were able to move us the next day to a room with 2 queens. Can someone please contact me in regards to this? We paid for a King room and I’d like to at least get a partial refund. The email listed on the website doesn’t work. Thank you.“

3 out of 5 stars

a week ago

“Love this newer hotel in downtown Boise. Super nice rooms, great lobby, nice breakfast, and convenient location to most things.“

5 out of 5 stars