Americas Best Value Inn & Suites Boise

2 months ago

“This hotel has improved a ton since I stayed here in 2016/2017. The room remodels have made it feel so much nicer and cleaner. The bed is the most comfortable hotel bed I've ever slept in. Some rooms have a couch!! It's just so much different than my first stay. It's not perfect, but for the price I don't think you can beat it.“

5 out of 5 stars

a month ago

“Dirty floors, bedding, microwave and mirror. Clean Restroom and shower. TV no signal for channels. Noisy heating system and creating dry air. Receptionist is definitely not professional. No warm welcome at all. I won't stay there again. ????“

1 out of 5 stars

3 months ago

“When I arrived the first issue I had was just finding the proper entrance, which I wish I had never found. Sketchy people just hanging around what turned out to be the entrance. I checked in although it was obviously less than clean and somewhat scary looking. I received my room key and made my way down the corridor that resembled a prison hallway more than any type of welcoming inn. Cinderblock walls and stark metal looking doors. The first thing I noticed when I reached my room was the very large pizza box with receipt poking out on the floor in front of the door. It concerned me, but I figured that maybe the pizza guy delivered to the wrong room. I used the key given to me and opened the door. I immediately closed the door as I found that the TV was on and I spotted a pair of socked feet at the end of the bed. I then hurried to the front desk and informed them that someone was already in that room. The desk clerk said he would check it out. I stepped outside to gain my composure and when I reopened he tried to hand me the room key saying that he checked and nobody was in there. I said that there most certainly was. He replied that they "aren't in there now. " (Seriously???) I asked for a refund and that I would not be staying there. He said I would need to go through booking. com for a refund as that was how I made my reservation. (I made my reservation directly through the website, not booking. com). Shaken and in disbelief I left the facility with no disbelief. When I returned home from my trip, I found that my card had not been charged. So fair warning!! The hair on my neck was standing up when I entered and I should have listened to my gut!“

1 out of 5 stars

2 months ago

“Smelled, room was definitely unclean. There was no phone just a bundle of wires. We didn't even stay or bother changing room and well even complaining. There was no point the condition of the halls then our room said it all. We called it a wash and kicked our self for not reading the reviews first. Lesson learned!“

1 out of 5 stars

a month ago

“Very SKETCHY area. Druggie hotel!! Did not feel safe here at all!! The room was filthy there was stains & a WET spot on the bedspread I asked for a new one I was told housekeeping had gone home & it would not be replaced he tried to give me a sheet the cover it WHAT?? The bed also did not have a bed skirt so the mattress was exposed. The fridge did not work. The property had a strong smell of Middle Eastern food for the small amount of time I was there my luggage still reeks of it!! I left & went to a cleaner safer place. I would NOT recommend this property to anyone!!“

1 out of 5 stars